Help Center

To install LEO AI in Microsoft Teams:

• Open Microsoft Teams
• Go to Apps in the left sidebar
• Search for "LEO AI Voice Bot"
• Click "Add" to install the app
• Grant necessary permissions when prompted
• Start using LEO AI by typing commands or joining meetings

Note: Your organization's admin may need to approve the app installation first.

After installing LEO AI:

• Type help to see available commands
• Check your license status with license
• Test voice functionality by joining a meeting
• Configure your preferred language settings
• Visit the user panel to manage your account

LEO AI works immediately after installation with default settings.

LEO AI requires the following permissions:

• Access to Microsoft Teams conversations
• Microphone access for voice recognition
• Meeting participation permissions
• User profile information (for licensing)

Admin consent may be required for organization-wide installation.

LEO AI automatically detects your language based on:

• Your Teams language settings
• Special characters in your messages
• Common words and phrases

Supported languages: English, Turkish, German, Spanish, French, Italian, Russian, Portuguese

For team installation:

• Contact your Teams administrator
• Request LEO AI app approval
• Admin can install for entire organization
• Individual users can then add LEO AI to their Teams

Enterprise licenses include centralized management features.

LEO AI works on mobile Teams apps:

• Install Teams mobile app
• LEO AI will be available if installed on desktop
• Voice features work with mobile microphone
• All chat commands function normally

Some advanced features may be limited on mobile devices.

Basic voice interactions with LEO AI:

• Speak naturally in any supported language
• Ask questions directly
• Request information or assistance
• Use wake words: "please listen to me" to activate
• Say "please stop listening to me" to deactivate

LEO AI responds in the same language you speak.

To add LEO AI to a Teams meeting:

• Type: join meeting english
• Type: join meeting turkish
• Available for all 8 supported languages
• LEO AI will join and start listening
• Use voice commands during the meeting

Meeting participants can interact with LEO AI using voice.

LEO AI automatically detects language changes:

• Switch languages mid-conversation
• LEO AI adapts to your language choice
• No manual language selection needed
• Supports all 8 languages seamlessly

Language detection is based on speech patterns and vocabulary.

Web search with voice commands:

• Say "search the internet for [query]"
• Or type: internetten ara [query] in Turkish
• LEO AI will search and provide current information
• Results include multiple sources

Note: Web search requires Premium license.

LEO AI conversation capabilities:

• Natural language understanding
• Context-aware responses
• Multi-turn conversations
• Intelligent assistance and recommendations
• Professional and helpful tone

LEO AI maintains conversation context throughout your session.

Tips for better voice recognition:

• Speak clearly and at normal pace
• Use a good quality microphone
• Minimize background noise
• Ensure stable internet connection
• Check microphone permissions in Teams

LEO AI continuously improves recognition accuracy.

Generate stunning images with AI:

• Type: generate image [description]
• Or say: "Create an image of [description]"
• Available in all languages
• Daily limits: Free (3), Standard (5), Premium (10), Enterprise (unlimited)
• High-quality DALL-E powered generation
• Images are delivered directly in Teams chat

Example: "generate image a futuristic city with flying cars"

Create amazing videos with AI:

• Type: generate video [description]
• Or say: "Create a video of [description]"
• Available in all languages
• Daily limits: Free (1), Standard (3), Premium (5), Enterprise (10)
• Powered by advanced Sora AI technology
• Videos are processed and delivered in Teams

Example: "generate video a cat playing with a ball in slow motion"

Understanding your media generation limits:

• Check usage with: media usage or medya kullanım
• Limits reset daily at midnight UTC
• Upgrade your plan for higher limits
• Enterprise plans get unlimited image generation
• Generation time varies: Images (30-60s), Videos (2-5 minutes)
• All generated content is yours to use

Media generation is available on all plans with different daily limits.

If experiencing connection issues:

• Check your internet connection stability
• Restart Microsoft Teams
• Clear Teams cache and data
• Try using Teams in a web browser
• Contact your IT administrator for network settings

LEO AI requires stable internet for optimal performance.

If voice recognition isn't working:

• Check microphone permissions in Teams
• Ensure microphone is not muted
• Test microphone in Teams settings
• Try speaking more clearly
• Restart the Teams application
• Check for Teams updates

Most voice issues are related to microphone permissions or settings.

If LEO AI cannot join meetings:

• Ensure you're in an active Teams meeting
• Check meeting permissions and settings
• Verify LEO AI has meeting access permissions
• Try the command again with correct language
• Contact meeting organizer for permissions

Some meetings may have restricted bot access.

For permission errors:

• Re-authenticate with Microsoft Teams
• Check admin consent for your organization
• Verify LEO AI app permissions
• Contact your Teams administrator
• Try reinstalling the LEO AI app

Permission issues often require admin intervention.

To improve performance:

• Close unnecessary applications
• Check available system memory
• Use wired internet connection if possible
• Update Teams to latest version
• Clear browser cache if using web version

Performance depends on your device and network quality.

Common error codes:

• Error 401: Authentication failed - Re-login to Teams
• Error 403: Permission denied - Contact admin
• Error 404: Service not found - Check installation
• Error 500: Server error - Try again later
• Error 503: Service unavailable - Check system status

If errors persist, contact support with the specific error code.

LEO AI pricing plans with comprehensive features:

• Free ($0/month): 3 daily interactions, 15 monthly, all 8 languages, 3-min meetings, web search, AI image/video generation (3/1 daily), real-time translation, voice transcription, meeting summaries, smart analytics
• Standard ($4.99/month): 30 daily interactions, 500 monthly, all 8 languages, 30-min meetings, web search, AI image/video generation (5/3 daily), email support, team collaboration, analytics
• Premium ($9.99/month): 200 daily interactions, 1500 monthly, all 8 languages, 60-min meetings, enhanced web search (Tavily + HuggingFace), AI image/video generation (10/5 daily), priority support, advanced analytics, custom integrations
• Enterprise ($99.99/user/month): Unlimited interactions and meetings, all 8 languages, premium web search, unlimited image generation, AI video generation (10/day), custom AI training, SLA guarantee (99.9%), dedicated support, custom deployment, white-label options, compliance & security

All plans include AI-powered conversations, voice recognition, and multi-language support.

To upgrade your license:

• Type upgrade standard or upgrade premium in Teams
• Visit the User Panel
• Use request upgrade for admin approval
• Start a free trial with start trial

Upgrades are processed immediately for instant access.

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• PayPal
• Bank transfers (Enterprise plans)
• Purchase orders (Enterprise plans)

All payments are processed securely through encrypted channels.

Billing information:

• Monthly plans renew automatically
• Annual plans available with discount
• Billing occurs on the same date each month
• Email notifications sent before renewal
• Cancel anytime through user panel

No long-term contracts required for any plan.

Our refund policy:

• 30-day money-back guarantee
• Cancel anytime without penalty
• Prorated refunds for annual plans
• No refunds for usage-based overages
• Contact support for refund requests

Refunds are processed within 5-7 business days.

Enterprise billing features:

• Custom invoicing and purchase orders
• Centralized billing for multiple users
• Annual contracts with volume discounts
• Dedicated account management
• Custom payment terms available

Contact our sales team for enterprise pricing and terms.